Learning AI: Play, Practice, Perform

Learning AI: Play, Practice, Perform

Kate Bowers

When we talk to organizations about adopting AI, the most common interest is efficiency and productivity. While these are absolutely worthy goals, expecting AI to instantly accelerate your most mission-critical projects is like learning to drive stick shift on the way to a high-stakes appointment. You'll end up frazzled and perhaps less productive than if you'd just stuck to the method you already know. The reality is that mastering AI—like any other transformative tool—takes time and exploration. By acknowledging this learning curve, you can ultimately reach the efficiency you're after without derailing urgent work in the process.

Organizations often rush into AI implementation with unrealistic expectations, hoping for immediate results. This approach not only risks project outcomes but can also create resistance among team members who feel pressured to adapt too quickly. Instead, success comes from a measured, intentional approach that respects the complexity of both the technology and the human learning process.

The Three Phases of AI Mastery

The path we recommend follows three phases: Play, Practice, Perform. Let's explore each in detail.

Play: Your AI Sandbox

Play is your sandbox stage, where you remove the pressure of a looming deadline and simply experiment. Maybe you apply an AI tool in parallel to your usual workflow, just to see how the outputs compare. Or you revisit last year's big report, re-imagining how you might enhance it with new AI capabilities. This low-stakes experimentation helps you discover the tool's possibilities, stoke your curiosity, and lay a solid foundation for genuine skill-building. You wouldn't start by deploying AI on a project that's critical to your bottom line—give yourself room to learn with minimal risk.

During this phase, encourage your team to explore different prompting techniques, test various use cases, and even make mistakes. The insights gained from these early experiments often prove invaluable in shaping your organization's long-term AI strategy.

Practice: Refining Your Approach

Next comes Practice, where you begin applying the insights gained during the Play phase to more structured scenarios. This is where you start developing standard operating procedures, best practices, and quality control measures. You might run pilot projects with smaller teams or less critical workflows, gradually building confidence and competence with the technology.

Perform: Real-World Integration

Finally, in the Perform phase, you incorporate AI confidently into real-world tasks and projects. By this point, your team has developed a solid understanding of the tool's capabilities and limitations, allowing for more strategic implementation. Yes, efficiency and productivity gains are part of the payoff, but don't discount the innovative perspectives that can emerge as you test AI's potential in new areas.

The Long-Term Perspective

By "lifting your foot off the gas" and devoting time to experiment, you not only enhance day-to-day productivity but also spark fresh strategies for data analysis, research, and beyond. That blend of curiosity and structured learning is what ultimately transforms AI from a buzzword into a powerful, dependable asset in your workflow.

Remember, the goal isn't just to use AI—it's to use it well. Organizations that invest in this methodical approach often find they achieve their efficiency goals more quickly and sustainably than those who rush into implementation without proper preparation.

About the Author

Kate Bowers

Learning Strategist

Kate is an experienced facilitator with over 15 years' experience at the University of Toronto, spanning learning strategy, workshop delivery, innovation, and design thinking. Her passion is helping create environments where real learning and insight happens.