
Why Digital Transformations May Be Holding You Back
Introduction
Do you feel held back by your organization's digital transformation efforts? You're not alone. Many so-called 'digital transformations' are actually creating more problems than they solve, hindering flexibility and control. What started as ambitious projects to modernize operations have often turned into complex webs of interconnected systems that leave teams feeling constrained rather than empowered. The promise of streamlined efficiency has given way to a reality of rigid processes and diminished agility.
The Pitfalls of Traditional Digital Transformation
Despite the promise of streamlined operations, many digital transformation processes end up defaulting back to Excel spreadsheets or manual workarounds. Why? Because these tools offer the flexibility to stay in control of what's happening, unlike rigid systems that can feel like a fragile house of cards. Organizations frequently discover that their expensive new systems can't adapt to changing business needs, leading to shadow IT and workarounds that defeat the original purpose. The result is a hybrid environment where teams struggle to maintain consistency while juggling multiple systems.
The Flexibility of Excel and CSV
Excel and CSV files have stood the test of time for a reason. They provide immediate benefits and can be easily integrated with powerful AI tools that automate tasks while maintaining flexibility. Rather than abandoning these tools, leveraging them alongside AI can enhance efficiency without sacrificing control. The beauty of these formats lies in their universal compatibility and ease of use - they serve as a common language between different systems and teams, allowing for rapid prototyping and iteration of processes without getting locked into proprietary formats or complex integration requirements.
Moving Beyond Digital: Embracing AI for Leaders
It's time to move on and catch up with the latest advancements. You're not nearly as far behind as you might think. By embracing AI, leaders can maintain flexibility and control while automating processes more effectively than traditional digital transformation efforts allow. Modern AI solutions can work with your existing tools and processes, augmenting rather than replacing them. This approach allows organizations to preserve institutional knowledge while gradually introducing more sophisticated automation where it makes sense.
Conclusion
AI is for leaders who want to stay ahead of the curve. Rethink your approach to digital transformation by integrating AI tools that adapt to your needs, rather than forcing your processes into inflexible systems. The key is finding the right balance between automation and human control, leveraging AI to enhance rather than replace the tools and processes that already work well for your organization.
About the Author

Michael Fraser
AI Strategy
Michael has spent the last 20 years advising leaders across multiple industries, including public sector, healthcare, oil & gas, education, sporting events, and professional services. Most recently, he spent five years at KPMG, working on innovation and culture. Helping leaders understand and embrace AI is his passion.